BlackDesck Agency (FZE), registered under SRTIP License No. 9731, Sharjah, United Arab Emirates, is committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data when you interact with our website or services.
01
Introduction
This Privacy Policy applies to all information collected through our website (blackdesck.com), any related services, sales, marketing, or events (collectively referred to as "Services").
By using our Services, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please discontinue use of our Services.
02
Data We Collect
We collect personal information that you voluntarily provide to us when you:
- Submit our mandate request or consultation form
- Subscribe to our newsletter
- Contact us directly via email or phone
- Engage with us through social media platforms
The personal data we may collect includes:
- Full name and professional title
- Professional email address
- Company name, industry, and website
- Phone number (when provided)
- Project details and mandate briefs
- Technical data: IP address, browser type, pages visited, time spent on pages
03
How We Use Your Data
We use the information we collect for legitimate business purposes, including:
- Responding to mandate requests and consultation inquiries
- Delivering our strategic advisory and facilitation services
- Sending newsletters and updates (only with your consent)
- Improving and optimising our website experience
- Complying with legal and regulatory obligations under UAE law
- Protecting the security and integrity of our services
We process your data only where we have a legal basis to do so — including your consent, performance of a contract, or our legitimate business interests.
04
Data Sharing & Disclosure
BlackDesck Agency does not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist in operating our website or services, bound by confidentiality agreements
- Legal Obligations: When required by applicable UAE law, court order, or governmental authority
- Business Transfers: In the event of a merger, acquisition, or asset sale, with prior notification to affected parties
- With Your Consent: For any other purpose with your explicit prior consent
All preliminary advisory discussions are protected under strict NDA protocols and institutional confidentiality frameworks.
05
Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmissions
- Access controls and authentication protocols
- Regular security assessments and audits
- NDA protocols for all advisory engagements
However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
07
Your Rights
Subject to applicable UAE data protection law, you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data in certain circumstances
- Right to Restriction: Request that we limit the processing of your data
- Right to Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at contact@blackdesck.com. We will respond within 30 days.
08
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements.
Specifically:
- Consultation and mandate data: retained for the duration of the engagement plus 5 years
- Newsletter subscriptions: until you unsubscribe
- Website analytics data: aggregated and anonymised after 24 months
- Legal compliance records: as required by UAE law
09
Third-Party Links
Our website may contain links to third-party websites, including social media platforms (LinkedIn, Instagram). We are not responsible for the privacy practices of these external sites.
We encourage you to review the privacy policies of any third-party sites you visit. The inclusion of any link does not imply our endorsement of the linked site.
10
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page.
We encourage you to review this policy periodically. Your continued use of our Services after any changes constitutes acceptance of the updated policy.
11
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
REGISTERED ENTITY
BlackDesck Agency (FZE)
SRTIP Free Zone, Block B
Sharjah, United Arab Emirates
License No. 9731
DIRECT CONTACT